FAQs

How much do your decorated cookies cost?

Our custom iced cookies start at 48. per dozen.  Pricing can vary with the amount of detail required for the design and/or size of your cookies. 

Our custom printed cookies start at 42. per dozen. Pricing can vary depending on the amount of artwork time needed to create your cookie.

We offer a selection of Signature Cookie sets that are available for order on our website along with occasional and holiday sets.  Pricing on these vary by size and set.

 How many cookies can I order?

 Our custom cookie order minimum is 1 Dozen Cookies, you can order 1/2 dozen after the minimum order.  Each dozen can include 2 different cookie designs.  For example an order of 2 1/2 dozen cookies can include up to 5 different designs.

 We do have smaller special sets available during holidays, Mother’s Day etc.

 Is there a discount for larger orders?

For orders over 20 dozen please contact us

 Can you match my colors exactly?

We cannot guarantee an exact color match.  We try to get as close as possible but colors do not translate the same from one computer screen to another and icing colors can dry darker and a little unpredictably.

 Can you recreate my business logo? What about a photograph?

Absolutely!  Each logo is different, we use several different methods to translate your logo to yummy cookies. 

Photographs printed on our SugarDough icing are so much fun, keep in mind, the quality and size of the original photograph can effect the results.

Do you ship cookies?

Yes, we ship anywhere in the United States.  We use USPS and FedEx.

 How are your cookies packaged?

Your cookies can be individually bagged and heat sealed at no extra charge.  If we are shipping your order the cookies will be bagged, heat sealed and wrapped in bubble wrap.

If you are ordering for a party and plan to serve them on a tray, we will box them unwrapped. (Delivery or Pickup only).

 How do I care for the cookies after I get them?

If your cookies are bagged, they will stay deliciously fresh for at least 2 weeks.  If you have cookies leftover, they freeze beautifully. Let them defrost completely in their plastic bags, then enjoy!

If your cookies are not bagged you can put them in a ziplock bag with wax paper between cookies, squeeze out as much air as you can and freeze.  Follow the same defrosting directions as above.

Cookie do not like refrigerators, so in an airtight box or bag for 2 weeks or into the freezer.

Do you deliver?

We deliver to Wake county addresses Monday thru Friday. We offer free delivery within Cary, Holly Springs and the surrounding areas. Outside our regular delivery zone, there may be an additional charge.

 How far in advance do I need to order custom cookies?

Cookies take several days to make. We recommend ordering as soon as you know you will need cookies.  Our cookie calendar fills up quickly.

 Cancellation and refund policy  

For all cookie orders, the balance is due at the time the order is placed. Cancellation up to 14 days prior to the due date, a gift card will be issued to the buyer for 100% of the order.  Cancellation less that 14 days but more than 7 days prior to the due date, a gift card will be issued for 50% of the order.  Cancellations made 7 days or less, every effort  will be made to reschedule your order at a later date.